Frequently Asked Questions
What cleaning services does Shree Cleaning offer?
Shree Cleaning offers a range of cleaning services, including office cleaning, home cleaning, end-of-lease/vacate cleaning, deep cleaning, regular cleaning, window cleaning, pressure cleaning, and carpet cleaning. Optional services and extras, such as oven cleaning, are also available.
Which areas/suburbs does Shree Cleaning service?
We service Bunbury and surrounding suburbs, including South Bunbury, Carey Park, Usher, Withers, College Grove, Glen Iris, Picton, Davenport, Eaton, Australind, Millbridge, Leschenault, Dalyellup, Gelorup, Capel, and Dardanup. Contact us if your suburb is not listed; we may still be able to assist, depending on the location and job requirements.
How can I get a quote?
You can use our online booking form to receive an estimated price for residential services. For office spaces or commercial jobs, you can send us your details, and we will provide a tailored quote, which may include a site visit.
Do you provide fixed prices?
For some residential services, we may provide an estimated price based on the information you provide. For larger homes, heavily soiled properties, vacate cleans, offices or custom jobs, the final quote may depend on the size, condition and scope of work.
Are there any hidden or additional fees?
No, we are committed to 100% transparent pricing. However, additional charges may apply for after-hours work, weekends, public holidays, urgent bookings, heavy soiling, difficult access, or work outside the agreed scope.
Can I change, reschedule or cancel my booking?
Can I add services such as oven, carpet or window cleaning?
Yes. Available extras can be selected through the online booking form where applicable. If a service is not listed, include it in the notes or contact us so we can confirm availability and pricing.
Do you offer regular, ongoing cleaning services?
Yes. Regular cleaning can be arranged weekly, fortnightly, monthly, or as a one-time service to keep your space consistently fresh.
Can you accommodate urgent or same-day cleaning requests?
Yes, we can. While we generally recommend booking in advance, we understand that emergencies happen and will do our best to fit you into our schedule. Please note that same-day or urgent bookings are subject to an additional priority fee. Contact us directly to check our current availability and receive a quick quote.
Do you bring your own cleaning supplies and equipment?
Yes, our team arrives fully equipped with all the necessary professional-grade cleaning products and tools required to complete the job to a high standard.
Are your services safe for pets and children?
Yes, we prioritize safe cleaning practices. If you have specific product sensitivities or require the exclusive use of eco-friendly products, please inform us during the booking process so we can accommodate your needs.
Do I need to be home during the cleaning appointment?
No, you do not need to be present. You can leave a key in a secure location, use a lockbox, or provide access instructions prior to our arrival.
What payment methods do you accept?
We accept a variety of standard, secure payment methods upon completion of the service, including bank transfers and major credit cards.
How do you ensure consistency and quality?
We utilize detailed, standardized service lists for every job. This ensures nothing is missed and keeps expectations perfectly aligned between our clients and our cleaners.
Is your business fully insured?
Yes, we carry comprehensive professional liability coverage. Once our insurance details are on file, you can have complete peace of mind while we are on your property.
What if I am not satisfied with the cleaning?
We are heavily quality-focused. If any part of our service falls short of the agreed-upon checklist, please let us know immediately so we can return and make it right.
Is Shree Cleaning a local business?
Yes. Shree Cleaning is a locally operated cleaning business serving Bunbury and the surrounding suburbs, including South Bunbury, Carey Park, Usher, Withers, College Grove, Glen Iris, Picton, Davenport, Eaton, Australind, Millbridge, Leschenault, Dalyellup, Gelorup, Capel, and Dardanup.
Do you service suburbs outside Bunbury?
Yes. Shree Cleaning services Bunbury and surrounding suburbs, including Australind, Eaton, Dalyellup, College Grove, Gelorup, Carey Park and Usher.